IPL is committed to providing a consistently conforming product that aims to exceed customer expectations, by compliance against ISO 9001 and EN 1090 and other legal and customer contractual obligations

IPL confirms total commitment to the health, safety and welfare of its employees through a policy of legal responsibility and open dialogue at all levels

IPL is committed to protecting the environment by ensuring a continued review of materials and energy resources used within the product and supporting processes

IPL establishes the above philosophies by ensuring continuous improvement against the following policy objectives:

· Identifying the necessary resources to meet the customer and product specifications with due consideration to the contract compliance and related risk assessment

· Compliance with internal processes and procedures to achieve declared aims is supported by documented records and archives

· Monitoring of product and systems compliance to prevent unnecessary wastage and maximise efficiency for sustained profitability

· Evaluate the efficiency of the business system by planned quality internal management system audits, to include health, safety and environmental issues

· Maximum communication with customers and monitoring of supplier performance in support of product compliance and traceability

· Motivate and encourage inclusion of technical and administration employees at all levels

Monitoring of customer satisfaction and other performance improvement initiatives in line with the above policy objectives by regular management review meetings